Customer Care

Return ,Refund, Exchange and Cancellation policy

Your satisfaction is our priority. Please review our comprehensive policy below.

💝 Our Commitment to You

At Label Tripika, we want you to be absolutely thrilled with your purchase. We put every effort into ensuring product accuracy and quality, with multi-layer checks before dispatch to guarantee your items arrive in perfect condition.

Exchange Policy

We have a 2-day size and product exchange policy to ensure you're completely satisfied with your purchase.

Exchange Eligibility

  • Domestic Orders Only: Exchanges are exclusively available for orders placed within India.
  • Condition of Items: For an item to be eligible for exchange, it must be unused, unwashed, and unworn. Please ensure it's returned with all original packaging and tags intact.
  • Exclusions: We don't take exchanges and returns for customized products.

Exchange Process

Step 1: Submit Your Request

Contact us within 24-48 hours of delivery:

📧 Email: labeltripika@gmail.com

📞 Call: +91-8619910997

💻 Or submit your request directly via our website

Step 2: Inspection & Dispatch of New Item
After we receive and thoroughly inspect the returned product to ensure it meets our eligibility criteria, we'll dispatch your new size within 7-10 working days.

Please Note: We allow only one exchange per order. If your requested size is unavailable, we'll issue a credit note for the full value of the item(s), valid for 90 days.

Cancellation Policy

Customer Cancellations

  • Timeliness is Key: You can cancel both prepaid and Cash on Delivery (COD) orders within 24 hours of placing them.
  • Prepaid Order Options: For prepaid orders canceled within this timeframe, we can either issue a credit note or help you select another product of equal value as a replacement.

How to Cancel:

📧 Email: labeltripika@gmail.com

📞 Call: +91-8619910997

Label Tripika Cancellations

Occasionally, we may need to cancel an order due to unforeseen circumstances like:

  • Unavailability of materials
  • Incorrect product listings
  • Suspected fraudulent activities

Refunds for Our Cancellations: If Label Tripika cancels a prepaid order, the full amount will be refunded to your registered bank account. We'll always notify you promptly via email.

Credit Note Validity

Any credit notes issued, whether for cancellations or exchanges, are valid for 6 months from the date of issue.

Return and Cancellation Policy

We don't have return or cancellation policy (after 24 hours) as every product is made strictly after you place the order.

We try to make everything with love and utmost effort.

We will appreciate your conscious decision of placing an order with us.

Quick Reference Summary

Service Available Quick Details
Size Exchange Yes Available within 2 days of delivery. Domestic orders only. Only one exchange allowed per order.
Product Exchange Yes Available within 2 days of delivery. Must be unused, unwashed, and unworn with original tags.
Return No Returns accepted only for damaged products with unboxing video proof within 24-48 hours of delivery.
Refund No No refunds as products are made-to-order. Credit notes issued for eligible cancellations.
Cancellation (Within 24 Hours) Yes Both COD and prepaid orders can be cancelled within 24 hours of placing the order.
Cancellation (After 24 Hours) No Products are made strictly after order placement. Conscious purchase decisions appreciated.
Customization Yes Customized products cannot be exchanged or returned. All sales are final for custom orders.
Important: Exchange policy is exclusively available for domestic orders placed within India. International orders are not eligible for exchange or return.